Terms & Conditions

Effective Date: August 6, 2026

Welcome to HouseHub. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing an order or using any of our services.

1. Acceptance of Terms

By using HouseHub, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About HouseHub

HouseHub is an online shopping platform offering a wide range of products, including but not limited to:

  • Wellness Products
    Skin Care

  • Personal Care

  • Beauty Products

  • Cosmetics & Color Products

  • Home Care

  • Kitchen Essentials

  • Food & Grocery Items

  • Health Products

  • Household Essentials

  • And other lifestyle products

3. Eligibility

To use our website and place orders, you must:

  • Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.

  • Provide accurate and complete information during registration or checkout.

  • Use the website only for lawful purposes.

4. Product Information

We strive to provide accurate product descriptions, images, pricing, and specifications. However:

  • Product images are for illustration purposes only.

  • Actual packaging, color, or design may vary depending on the manufacturer.

  • Minor differences do not qualify as product defects.

5. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes (GST) will be charged where required.

  • In case of a pricing error, HouseHub reserves the right to cancel or refuse the order.

6. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email or SMS.

HouseHub reserves the right to:

  • Accept or reject any order.

  • Cancel orders due to product unavailability.

  • Cancel orders suspected of fraud or misuse.

  • Cancel orders containing pricing or technical errors.

If your prepaid order is cancelled by us, the applicable refund will be processed according to our Refund Policy.

7. Payments

We accept secure online payments through authorized payment gateways.

Available payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

HouseHub does not store your card or banking details.

8. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier delays

  • Government restrictions

  • Remote service locations

HouseHub is not liable for delays beyond our reasonable control.

9. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Certain products such as food items, personal care products, skincare, cosmetics, wellness products, and hygiene products may not be eligible for return once delivered unless they are damaged, defective, expired, or incorrect.

10. User Responsibilities

You agree not to:

  • Provide false information.

  • Use the website for illegal activities.

  • Attempt unauthorized access to our systems.

  • Upload viruses or malicious software.

  • Interfere with website operations.

  • Copy or misuse website content without permission.

11. Intellectual Property

All content available on HouseHub, including:

  • Logos

  • Product listings

  • Images

  • Graphics

  • Text

  • Website design

  • Icons

  • Videos

is the property of HouseHub or its respective owners and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is prohibited.

12. Promotions & Discount Offers

Promotional offers, coupons, and discount codes:

  • Are valid only during the specified promotional period.

  • Cannot be combined unless explicitly stated.

  • May have minimum purchase requirements.

  • May be withdrawn or modified without prior notice.

13. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

HouseHub is not responsible for losses resulting from unauthorized access due to your failure to protect your login information.

14. Limitation of Liability

To the fullest extent permitted by law, HouseHub shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business.

  • Delays caused by third parties.

  • Technical interruptions or website downtime.

  • Misuse of products contrary to manufacturer instructions.

15. Third-Party Links

Our website may contain links to third-party websites.

HouseHub is not responsible for the content, privacy practices, or policies of those external websites.

16. Privacy

Your use of HouseHub is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

HouseHub reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised Effective Date.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

HouseHub

Email: support@househub.com

Customer Support: Monday – Saturday

Business Hours: 10:00 AM – 7:00 PM (IST)

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