Privacy Policy
Welcome to HouseHub. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By accessing or using HouseHub, you agree to the practices described in this Privacy Policy.
1.Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Shipping and Billing Address
- Payment Information (processed securely through trusted payment partners)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Manage your account.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Prevent fraud and unauthorized activities.
- Comply with legal obligations.
- Send promotional offers and newsletters (only if you choose to receive them).
3. Cookies
HouseHub uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep products in your shopping cart.
- Understand website traffic.
- Improve website performance.
- Provide a personalized shopping experience.
You can disable cookies through your browser settings, but some website features may not function properly.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Delivery and logistics partners
- Payment gateway providers
- Website hosting and technical service providers
- Marketing service providers (where applicable)
- Government or legal authorities when required by law
All third-party service providers are expected to protect your information appropriately.
5. Payment Security
HouseHub does not store your complete debit card, credit card, or banking information.
Payments are securely processed through trusted payment gateway providers that use industry-standard encryption and security measures.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Withdraw consent for marketing communications.
- Request a copy of your personal data.
To exercise these rights, please contact us using the details below.
8. Marketing Communications
If you subscribe to our newsletter or promotional emails, you may receive updates about:
- New product launches
- Special discounts
- Seasonal offers
- Promotional campaigns
You may unsubscribe at any time using the “Unsubscribe” link in our emails.
9. Third-Party Links
Our website may contain links to third-party websites.
HouseHub is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
HouseHub does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.
11. Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders.
- Provide customer support.
- Comply with legal and tax obligations.
- Resolve disputes.
- Enforce our policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of the website after changes indicates your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
HouseHub
Email: vershazen306@gmail.com
Phone: +91 7982811276
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)
We will make reasonable efforts to respond to your inquiries as soon as possible.